Returns & Exchanges

We want you to love your Sol de Janeiro products as much as we do, which is why we offer a 30-day return window for items that don't meet your expectations. Please ensure items are in their original packaging and only lightly used to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and shipping zip code to start the process.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason for the request.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely pack your items, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.